Contact Us

PRIVACY POLICY

1. INTRODUCTION

Tattoo Removal Marketing (referred to herein as the “Company”, “we”, “us”, or “our”) is a corporation incorporated under the laws of Canada. We are committed to protecting the privacy and security of your personal information.

This Privacy Policy (“Policy”) explains how we collect, use, disclose, and safeguard your information when you visit our website tattooremovalmarketing.com (the “Site”) or engage our marketing and lead generation services (the “Services”).

We are based in Canada and process personal data in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA), Canada’s Anti-Spam Legislation (CASL), and Quebec’s Law 25. Where applicable, we also comply with the General Data Protection Regulation (GDPR) for European Economic Area (EEA) residents and the California Consumer Privacy Act (CCPA).

By accessing the Site or using our Services, you signify your consent to the collection, use, and disclosure of your personal information in accordance with this Policy.

2. DEFINITIONS

  • “Personal Information” means any information about an identifiable individual, including but not limited to name, email address, phone number, and payment information.
  • “Client” refers to the business entity or individual engaging our Services.
  • “Visitor” refers to individuals browsing our Site.
  • “Data Controller” (under GDPR) refers to the entity that determines the purposes and means of the processing of personal data.

3. INFORMATION WE COLLECT

We collect information in the following ways:

3.1. Information You Provide Directly

We collect Personal Information that you voluntarily provide to us when you:

  • Fill out forms on our Site (e.g., “Growth Audit”, Contact forms).
  • Register for an account or client portal.
  • Purchase or subscribe to our Services.
  • Communicate with us via email, phone, or social media.

This information may include:

  • Full Name.
  • Business Name and Job Title.
  • Contact information (Email address, Mailing address, Phone number).
  • Billing and Credit Card information (processed via third-party payment gateways).
  • Account login credentials.

3.2. Information Collected Automatically

When you visit the Site, our servers automatically collect certain information (“Usage Data”). This may include:

  • Internet Protocol (IP) address.
  • Browser type and version.
  • Operating system.
  • Time zone setting and location.
  • Browser plug-in types.
  • Referring URLs and exit pages.
  • Clickstream data and interaction with the Site.

3.3. Information from Third Parties

We may receive information about you from third parties, such as:

  • Social media platforms (if you interact with our ads).
  • Publicly available business directories.
  • Lead generation tools and partners.

4. HOW WE USE YOUR INFORMATION

We use the information we collect for specific business purposes, including:

  1. Service Delivery: To provide, operate, and maintain our Services, including generating leads, managing campaigns, and consulting.
  2. Communication: To send you administrative information, invoices, updates, security alerts, and support messages.
  3. Marketing: To send you newsletters, promotional materials, and information about new services (subject to CASL compliance, see Section 12).
  4. Billing: To process payments and prevent fraudulent transactions.
  5. Analytics: To monitor and analyze trends, usage, and activities in connection with our Site to improve functionality.
  6. Legal Compliance: To comply with applicable laws, legal requests, and to protect our legal rights.

5. LEGAL BASIS FOR PROCESSING (EEA/UK Users)

If you are located in the European Economic Area (EEA) or the United Kingdom, our legal basis for collecting and using your Personal Information depends on the Personal Information concerned and the specific context in which we collect it. We normally collect Personal Information from you only where:

  • We need it to perform a contract with you (e.g., providing marketing services).
  • The processing is in our legitimate interests and not overridden by your rights (e.g., direct marketing B2B).
  • We have your consent to do so.
  • We have a legal obligation to collect Personal Information from you.

6. DISCLOSURE OF YOUR INFORMATION

We do not sell, trade, or rent your Personal Information to third parties. We may share information with:

6.1. Service Providers

We may employ third-party companies and individuals to facilitate our Services (“Processors“), such as:

  • Cloud hosting providers (e.g., AWS, Google Cloud).
  • CRM and Email Marketing platforms (e.g., HubSpot, GoHighLevel).
  • Payment processors (e.g., Stripe, PayPal).
  • Analytics providers (e.g., Google Analytics).
  • Accounting software.

These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

6.2. Business Transfers

If Tattoo Removal Marketing is involved in a merger, acquisition, or asset sale, your Personal Information may be transferred. We will provide notice before your Personal Information is transferred and becomes subject to a different Privacy Policy.

6.3. Legal Requirements

We may disclose your Personal Information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

7. INTERNATIONAL DATA TRANSFERS

Tattoo Removal Marketing is located in Canada. Your information, including Personal Information, may be transferred to—and maintained on—computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

Specifically, if you are located outside Canada and choose to provide information to us, please note that we transfer the data, including Personal Information, to Canada and process it there. Canada has been recognized by the European Commission as providing an adequate level of data protection.

However, we also utilize third-party service providers located in the United States. By using our Services, you consent to the transfer of your information to Canada and the United States. We take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and applicable laws (including the use of Standard Contractual Clauses where appropriate).

8. DATA RETENTION

We will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

9. SECURITY OF DATA

The security of your data is important to us. We use commercially reasonable physical, administrative, and technical safeguards to preserve the integrity and security of your Personal Information. However, remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

10. YOUR DATA PROTECTION RIGHTS

Depending on your location, you may have the following rights regarding your Personal Information:

10.1. Canadian Residents (PIPEDA & Law 25)

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You have the right to request correction of inaccurate or incomplete information.
  • Withdrawal of Consent: You have the right to withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice.
  • Portability (Quebec): Residents of Quebec have the right to request their computerized personal information in a structured, commonly used technological format.

10.2. EEA/UK Residents (GDPR)

  • The right to access, update or to delete the information we have on you.
  • The right of rectification.
  • The right to object.
  • The right of restriction.
  • The right to data portability.
  • The right to withdraw consent.

10.3. California Residents (CCPA)

  • Right to Know: You may request that we disclose what personal information we collect, use, disclose, and sell.
  • Right to Delete: You may request the deletion of your personal information.
  • Right to Opt-Out: We do not sell personal data. However, you have the right to opt-out of the sale of your personal information should our practices change.
  • Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To exercise any of these rights, please contact our Privacy Officer at [Email Address].

11. COOKIES, PIXELS, AND ADVERTISING

We use cookies, tracking pixels, and similar technologies to track activity on our Site and hold certain information.

11.1. Types of Cookies

  • Essential Cookies: Required for the Site to function.
  • Analytics Cookies: Used to track website traffic (e.g., Google Analytics).
  • Marketing & Retargeting Pixels: We use third-party tracking tools (such as the Meta Pixel, Google Ads Tag, and LinkedIn Insight Tag) to collect data about your activities on our Site. This allows us to serve you targeted advertisements on other platforms (like Facebook or Google) after you have left our Site.

11.2. Your Opt-Out Rights

You can opt-out of targeted advertising by using the following links:

12. EMAIL MARKETING AND CASL COMPLIANCE

As a Canadian company, we are committed to compliance with Canada’s Anti-Spam Legislation (CASL).

  • Consent: We only send Commercial Electronic Messages (CEMs) to individuals who have provided express consent (e.g., by subscribing to a newsletter) or where implied consent exists (e.g., an existing business relationship or publicly disclosed contact information relevant to our business).
  • Unsubscribe: Every CEM we send contains a clear and operational unsubscribe link. If you unsubscribe, we will remove you from our marketing lists within 10 business days.
  • Identification: All our emails clearly identify Tattoo Removal Marketing as the sender and provide our mailing address and contact information.

13. CHILDREN’S PRIVACY

Our Services are not intended for use by children under the age of 18 (“Children“). We do not knowingly collect personally identifiable information from children under 18. If you become aware that a Child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from Children without verification of parental consent, we take steps to remove that information from our servers.

14. LINKS TO OTHER SITES

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

15. CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top of this Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

16. CONTACT US

If you have any questions about this Privacy Policy or our data handling practices, please contact our designated Privacy Officer:

Tattoo Removal Marketing Attention: Privacy Officer Email: tattooremovalmarketing@gmail.com

For Residents of Quebec: In compliance with Quebec Law 25, our Privacy Officer is responsible for the protection of personal information. Any complaints or concerns regarding the handling of personal data for Quebec residents should be directed specifically to the Privacy Officer listed above. We conduct Privacy Impact Assessments (PIAs) for any cross-border transfer of data involving Quebec residents.